Frequently Asked Questions

Everything you need to know about shopping for your home at Cosco.

What is the standard delivery timeframe for large furniture items?

Most large furniture items are delivered within 7-14 business days. You will receive a tracking link and a scheduled delivery window once your order leaves our warehouse.

Do you offer white-glove delivery and assembly services?

Yes, white-glove delivery is available for select zip codes. This service includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.

What is your return policy for home decor and furniture?

We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture returns.

Are your wood products sustainably sourced?

Cosco is committed to sustainability. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture perfect for your space.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.